Need help now?

Need help now?

Offload is not available 24 hours a day: if you feel like you need more support please use one of these trusted organisations who will be happy to speak to you.

Scroll down for contact details.

SAMARITANS

For everyone

Whatever you are going through, you can call the Samaritans FREE any time, from any phone on 116 123. They are available round the clock, 24 hours a day, 365 days a year. If you need someone to talk to, they will listen, no judgement, no pressure.

Call (for free): 116 123

Open 24 hours a day, 365 days a year.

Email: jo@samaritans.org

Sometimes writing down your thoughts and feelings can help you understand them better. Samaritans will respond within 24 hours. If you want an immediate response, please call instead.

Website: www.samaritans.org

CALM

For everyone

CALM offer an accredited confidential, anonymous, and FREE support helpline providing information and signposting to anyone anywhere in the UK through our helpline.  Calls are taken by trained staff who are there to listen, support, inform and signpost.  And because calls are confidential and anonymous, they do not and cannot offer a counselling service.  The CALM helpline is for people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support. They also offer a web chat service.

Call (for free): 0800 58 58 58

Open 5pm – Midnight, 365 days a year.

Webchat: www.thecalmzone.net/help/get-help/

Open 5pm – Midnight, 365 days a year.

If you are not able to talk on the phone you can use the CALM webchat.

Website: www.thecalmzone.net

The CALM website also has advice if you are worried about someone or if you need support after suicide.

SHOUT

For everyone

Shout is a crisis text service available for times when people feel they need immediate support.

Anyone who contacts the service will be put in touch with a trained Crisis Volunteer who will chat to them using trained techniques via text. Shout is free and confidential on the following major networks: EE, O2, Three and Vodafone (these include BT Mobile, Tesco Mobile, Virgin Mobile, iD Mobile, Sky, Telecom Plus, Lebara and GiffGaff). Some Android phones issue a warning that you will be charged for texting Shout; provided you are on one of these networks this warning is incorrect, and you will not be charged.

Text: ‘SHOUT’ to85258

Open 24 hours a day, 365 days a year.

Website: www.giveusashout.org

HUB OF HOPE

For everyone

The Hub of Hope is a national mental health database which brings together organisations and charities, large and small, from across the country who offer mental health advice and support, together in one place

Using an address, city, or postcode you can search for services in your area

This service is available on their website or you can download their app Search for ‘Hub of Hope’ on Google Play or Apple App Store

Download on Google Play

https://play.google.com/store/apps/details?id=com.chasingthestigma.hubofhope

Download on Apple App Store

https://apps.apple.com/gb/app/hub-of-hope/id1337090866

Website: www.hubofhope.co.uk

STAY ALIVE

For everyone

The Stay Alive app is packed full of useful information to help you stay safe. You can use it if you are having thoughts of suicide or if you are concerned about someone else who may be considering suicide.

Download on Google Play

https://play.google.com/store/apps/details?id=uk.org.suicideprevention.stayalive

Download on Apple App Store

https://apps.apple.com/us/app/stay-alive/id915458967

 

Website: www.prevent-suicide.org.uk/find-help-now/stay-alive-app/

MIND

For everyone

Mind Infoline provides information and signposting including: mental health problems, where to get help near you, treatment options, advocacy services.

Phone calls from UK landlines are charged at local rates.

Charges from mobile telephones vary considerably. The charge for your call will depend on your mobile phone provider and the contract that you have with them.

Call: 0300 123 3393

Open Monday to Friday, 9am to 6pm (expect for bank holidays)

Website: www.mind.org.uk

ANDY'S MAN CLUB

For men

Andy’s Man Club facilitates peer to peer support groups in safe, non-judgemental environments across England and Scotland for any man 18 and over to attend. We facilitate these both with our in person meetings and our national online groups.

Groups take place every Monday 7pm except bank holidays.

We have no professionals involved in any of the group sessions and there is no pressure to talk within the groups. Any men wanting to attend are welcome to come and listen.

For more information on attending a group either in person or online please email info@andysmanclub.co.uk

Website: www.andysmanclub.co.uk

COMBAT STRESS

For Veterans and Family Members

If you are currently serving or have served in the UK Armed Forces, you can call Combat Stress’ 24-hour mental health helpline. A team of specially trained professionals are available day and night to provide free confidential advice and support. We are here for you whether you are having a tough time, having trouble sleeping, experiencing flashbacks, feeling depressed or anxious, or just feeling that something is not quite right.

Call: 0800 138 1619 – Veterans and their families

Call: 0800 323 4444 – Serving personnel and their families can call

Open 24 hours a day, 365 days a year

Text: 07537 404719

Standard charges may apply for texts, please check with your provider

Email: helpline@combatstress.org.uk

Website: www.combatstress.org.uk

PAPYRUS

For young people, up to the age of 35

Papyrus are an organisation dedicated to helping young people who feel life is not worth living or are worried about thoughts of suicide. Their Hopeline offers non-judgemental support, practical advice, and information to anyone up to the age of 35 who are worried about how they are feeling, or to anyone concerned about a young person.

Call for free: 0800 068 4141

Open 9am – midnight, 365 days a year (weekends and bank holidays included)

Text: 07786 209697

Email: pat@papyrus-uk.org.

Website: www.papyrus-uk.org/hopelineuk/

THE MIX

For young people under 25

The mix is the UK’s leading support service for young people. They help take on any challenge – from mental health to money, from homelessness to finding a job, from break-ups to drugs.

Call for free: 0808 808 4994

Open 3pm to midnight 7 days a week

Text: THEMIX to 85258

Live chat: www.themix.org.uk/get-support/speak-to-our-team

Open 3pm to midnight 7 days a week, however chats may not be connected after 11.15pm

Website: www.themix.org.uk

YOUNGMINDS

For Parents

Worried about a child or young person? YoungMinds run a free, confidential parents helpline, which dads and other parents / carers can call if they are worried about how a child or young person is feeling or behaving.

Call for free: 0808 802 5544

Open 9.30am – 4pm, Monday to Friday

Webchat: www.youngminds.org.uk/find-help/for-parents/parents-helpline/#parents-webchat

Website: www.youngminds.org.uk/find-help/for-parents/

THE SILVERLINE

For older people

The Silver Line is the only free confidential helpline providing information, friendship and advice to older people, open 24 hours a day, every day of the year. They also offer telephone friendship where we match volunteers with older people based on their interests, facilitated group calls, and help to connect people with local services in their area.

Call: 0800 4 70 80 90

Website: www.thesilverline.org.uk

FOUNDATION FOR PEOPLE WITH LEARNING DISABILITIES

For people with learning disabilities

In line with the Government’s ‘No health without mental health’ strategy, the Foundation for People with Learning Disabilities was funded to find out about the barriers that make it difficult for people with learning disabilities to access mental health services and resources.

They have produced easy read guides for people with learning disabilities and their families or supporters to use to think about and help them look after their mental health, these are available on their website.

Website: www.learningdisabilities.org.uk/learning-disabilities/our-work/health-well-being/improving-access-mental-health

SIGN HEALTH

For deaf people

This is the largest BSL health video library, covering topics from cancer and depression, to types of abuse and how to perform first aid. Modern medicine depends on informed patients. Deaf people should have access to the health information we need. They have videos covering a number of mental health topics which are available on their website.

Website: www.signhealth.org.uk/video-category/your-mind/

ZERO SUICIDE ALLIANCE

For everyone

The Zero Suicide Alliance (ZSA) is a collaboration of National Health Service trusts, charities, businesses and individuals who are all committed to suicide prevention in the UK and beyond. We are an alliance of people and organisations coming together around one basic principle: Suicide is preventable 

The ZSA is ultimately concerned with improving support for people contemplating suicide by raising awareness of, and promoting, FREE suicide prevention training which is accessible to all. Short training videos between 5 and 25 minutes are available on their website.

Website: www.zerosuicidealliance.com/training